Fair Usage Policy
Abbax Fair Usage Policy
Our hosted VoIP communications company is dedicated to providing top-quality services to each of our valued customers. To ensure fairness and equal access for all users, we have established a fair usage policy that outlines the appropriate and acceptable use of our VoIP services.
Adhering to the guidelines below will help guarantee that our services remain accessible to all customers while safeguarding our network’s integrity:
Reasonable Use: Our services are designed for reasonable use by our customers. We reserve the right to monitor usage patterns and may contact you if your usage is deemed excessive or unreasonable. In cases of excessive usage, we retain the right to suspend or terminate your account.
Prohibited Activities: Our services must not be employed for any illegal or fraudulent activities. This encompasses, but is not limited to, using our services to disseminate spam, participate in phishing or identity theft schemes, or carry out any other unlawful activities. We reserve the right to terminate accounts involved in such misconduct.
Network Performance: Our services aim to deliver an exceptional user experience. To ensure our network’s performance is not hindered by excessive use or abuse, we reserve the right to implement measures such as limiting or restricting specific types of traffic or usage.
Service Availability: While we strive to provide consistent service, we cannot guarantee 100% uptime for our services, which are offered on a best-effort basis. We reserve the right to conduct routine maintenance and network upgrades, which may result in temporary service disruptions. We will make every effort to minimize any disruptions and will provide advance notice whenever possible.
Legal Compliance: Our services must be used in adherence to all applicable laws and regulations. We reserve the right to cooperate with law enforcement authorities and other third parties when investigating any illegal or fraudulent activities.
Account Closure: We reserve the right to close any account that does not comply with our fair usage policy and/or terms of service.
By utilizing our VoIP services, you agree to comply with this fair usage policy. We reserve the right to modify this policy at any time, and it is your responsibility to review the policy periodically for any changes.